Microsoft
AccessToGo!
A superb range of ready made databases and modules for use with Microsoft Access
Contact AccessToGo

Please complete this form and click the Send button and we will respond as soon as possible, thank you.

If you are reporting a problem with one of our databases, please use the Support by Email option in the About screen of the database itself. It will tell us what we need to know when dealing with your report.

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Are Office 2010 64-bit Versions Available?

We do not have any Office 2010 64-bit versions of our templates and there are no plans to develop any at this time. Note this refers to Office 2010 64-bit ONLY and not Office 2010 32-bit on Windows7 64-bit which works perfectly.

It would appear that, from the entries so far on the various Microsoft Technical Support Forums, existing 32 bit databases cannot be ported to 64 bit and there is no compatibility mode either. Almost all businesses in the world will have legacy 32 bit databases (and other Office files) which are critical to their organisation and they will be facing a huge obstacle to step from 32 bit to 64 bit.

Most frustratingly; in answer to the many thousands of Microsoft support forum posts along the lines of “just installed Office 64-bit and none of my 32-bit Access/Excel/Word/Outlook files will work, the official advice from Microsoft at this time is; uninstall 64-bit and re-install 32-bit Office!

One such example is
available here.

An another is available here. See the Additional Resources (Community Content) option.

Note that these sites are Microsoft hosted and moderated.

However, we shall be monitoring the development of 64 bit Office and see what can be done in the future when/if porting tools and compatibility mode are made available.

Currently, we can only offer the same advice as Microsoft: go back to 32 bit Office and wait for all the problems to be sorted out before converting again.

This situation is not at all satisfactory.

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Do the full version databases come with all the source code and design objects?

Yes, all our full version databases are supplied as "open source" standard Access MDB files complete with all design objects and VB source code with unrestricted access to the visual basic project. This means that you will have full access to the system menu bars, database window, all design objects and VB Project, just as though you had built it yourself from the start.

You will be able to change the design of anything to suit your requirement or add new functionality.

If you lack the time or expertise then we can connect you with an Access expert who can help you.

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Can your databases be shared and updated by several users at the same time?

Yes, all our databases are multi-user, even the demo versions, and each user will require Microsoft Access installed on their machine. The only practical limit to the number of users is the capacity and speed of your network and server. We recommend that you try out the demo version on your server with several users "bashing away" to evaluate performance and response times. Please remember that there are no extra licensing costs for each user - one price for all situations.

Simply place the database file(s) in a shared network folder and each user just opens the Access database file.

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Can your databases be shared over the internet?

Not easily. If you read the Microsoft sales blurb regarding Access databases and Active Server Pages you might think that it is quick and easy to set up and all is sweetness and light. Our experience over the past years is that it is definitely not easy.

Setting up the server side ASP via IIS and MDAC is very painful and breaks far too easily.

We recommend a fat-server thin-client approach such as Terminal Services or Citrix Metaframe or similar. If you have a dedicated network server then you probably already have Terminal Services available, speak to your IT support people who will be able to advise. We can connect you with a network specialist who can assist you with setting up our databases this way (they do charge a fee).

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I bought one of your databases a while ago but I have lost/broken it. Can I get a new download link and start over?

When you purchased your database, you will have been offered the opportunity to include extended download service which keeps a copy the download file available on the server for one year.

If you did include EDS then your original download link will still work.

If you did not include EDS, or it has expired because your purchase was more than one year ago, then you will need to re-purchase to acquire the latest version.

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Do you provide automatic product updates?

No. As time goes by and as new versions of Access are released, our databases are enhanced and improved with additional functionality. It is impossible for us to offer any form of automatic update service because you may have made changes to the design of your copy which will cause any update attempt to fail.

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I am getting security warnings when I open your database: Error 2950 Stop All Macros!

With the release of Office 2003 and later versions, Microsoft has deemed it necessary to burden The World with the unnecessary complication of Macro Security. Office 2007 went even further and introduced the Office Trust Center.

The following PDF documents explain the options open to you and how to avoid security warnings when opening our databases or where our certificate has expired:

Access 2003 users
click here

Access 2007 and 2010 users click here

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What's the difference between the Educational and Full versions?

There is no difference between the full and educational versions of our databases.

The full version price is not expensive for a commercial organisation but may be prohibitive to the education and charitable sectors or small start-ups etc. We like to provide a price break to students and those on a limited budget so that they can still obtain commercial quality software.

If you can afford the full price then please use it, otherwise you are welcome to use the educational price.

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Frequently Asked Questions:

Are Office 2010 64-bit Versions Available?

Do the full version databases come with all the source code and design objects?

Can your databases be shared and updated by several users at the same time?

Can your databases be shared over the internet?

I bought one of your databases a while ago but I have lost/broken it. Can I get a new download link and start over?

Do you provide automatic product updates?

I am getting security warnings when I open your database: Error 2950 Stop All Macros!

What's the difference between the Educational and Full versions?