Do the full version databases come with all the source code and design objects?

Yes, all our full version databases are supplied as "open source" standard Access MDB files complete with all design objects and VB source code with unrestricted access to the visual basic project. This means that you will have full access to the system menu bars, database window, all design objects and VB Project, just as though you had built it yourself from the start.

You will be able to change the design of anything to suit your requirement or add new functionality.

If you lack the time or expertise then we can connect you with an Access expert who can help you.

Can your databases be shared and updated by several users at the same time?

Yes, all our databases are multi-user, even the demo versions, and each user will require Microsoft Access installed on their machine. The only practical limit to the number of users is the capacity and speed of your network and server. We recommend that you try out the demo version on your server with several users "bashing away" to evaluate performance and response times. Please remember that there are no extra licensing costs for each user - one price for all situations.

Simply place the database file(s) in a shared network folder and each user just opens the Access database file.

Can your databases be shared over the internet?

Not easily. If you read the Microsoft sales blurb regarding Access databases and Active Server Pages you might think that it is quick and easy to set up and all is sweetness and light. Our experience over the past years is that it is definitely not easy.

Setting up the server side ASP via IIS and MDAC is very painful and breaks far too easily.

We recommend a fat-server thin-client approach such as Terminal Services or Citrix Metaframe or similar. If you have a dedicated network server then you probably already have Terminal Services available, speak to your IT support people who will be able to advise. We can connect you with a network specialist who can assist you with setting up our databases this way (they do charge a fee).

I bought one of your databases a while ago but I have lost/broken it. Can I get a new download link and start over?

When you originally purchased your database, you will have been supplied with a download link that expired after seven days. We can re-supply your order for a small administration charge.

Go to our Order Download page (menu item top left) and enter your original order reference which you will find on your purchase receipt. You should be taken to a new page where you can see the re-supply links. Please contact us if you experience any difficulties.

Do you provide automatic product updates?

No. As time goes by and as new versions of Access are released, our databases are enhanced and improved with additional functionality. It is impossible for us to offer any form of automatic update service because you may have made changes to the design of your copy which will cause any update attempt to fail.

I am getting security warnings when I open your database: Error 2950 Stop All Macros!

What's the difference between the Educational and Full versions?

There is no difference between the full and educational versions of our databases.

The full version price is not expensive for a commercial organisation but may be prohibitive to the education and charitable sectors or small start-ups etc. We like to provide a price break to students and those on a limited budget so that they can still obtain commercial quality software.

If you can afford the full price then please use it, otherwise you are welcome to use the educational price.